How do I contact the NextStop Theatre Box Office?

You may contact the NextStop Box Office by emailing boxoffice@nextstoptheatre.org or call the box office at (703) 481-5930 ext 1.

Can I buy tickets at the door?

Yes, but we don’t recommend it. Seating is extremely limited and most shows sell out. You can buy tickets online or by phone up to show-time in most cases. Wait list tickets are subject to peak pricing. 

How do I buy tickets?

The best way to buy tickets is online using this link for upcoming performances. You may also call or email the Box Office. 

Note: There is a processing fee for all tickets purchased. Since popularity of most performances determines ticket pricing, we STRONGLY encourage purchasing tickets well in advance. 

Does everyone need a ticket?

All patrons, including infants and children, must have a ticket.

Where are the tickets I ordered?

Your email order confirmation that is sent to you at the time of purchase is all you need. NextStop uses a simple ticketless check in process. You may also login to your account to see all of your orders for upcoming events. Feel free to call or email the Box Office if you did not receive a confirmation or would like to verbally confirm your order.

Will I receive an email reminder that I have tickets to a performance?

Yes, a reminder email will automatically be sent 48 hours prior to a performance for which you have tickets.

When do I need to arrive?

The theater will open approximately 30 minutes before the start of a performance for General Admission seating. You must check in with our house managers at the door before show time to be seated. Late seating is at the discretion of Stage Management. If you have not checked in prior to show time, your tickets are considered forfeited and are non-refundable. We recommend arriving at least 30 minutes prior to show time, leaving ample time for DC-area traffic, locating the theater, and choosing your favorite seat.

I bought a package – when or how can I select my performances?

You may select your performances and seats online as soon as you buy your package or anytime up until 2 hours before showtime (subject to availability). (Read more about how to choose performances.)

Is there a Senior, Student, or Group discount?

Senior discounts are available for season packages. Pricing will be displayed on our packages page.

Student RUSH: Any high school or college student with valid student ID may purchase any seat in the theatre that is unoccupied at curtain time for $10, cash only, at the door. Not valid for Press Opening performances, kids shows, or special events.

Group Discounts of 20% off tickets, plus waived per-ticket convenience fees, are available for groups of 10 or more tickets for the same performance and purchased in the same transaction. Tickets may be purchased by phone through the Box Office. Contact the Box Office by email or phone with any questions about group discounts.

Can I exchange my tickets?

Season package holders may exchange their tickets for another performance of the same show up to 48 hours before the performance they wish to exchange (subject to availability). Please use our Ticket Exchange Form to request an exchange. You may also call or email the Box Office to request an exchange.

Individual ticket holders may request to exchange their tickets for another performance of the same show up to 72 hours before the performance they wish to exchange (subject to availability). Please use our Ticket Exchange Form to request an exchange. You may also call or email the Box Office to request an exchange.

Is there reserved seating?

Seating is General Admission (you choose your seat when you arrive). Should you need accessible/no stairs, wheelchair accessible, wheelchair companion or armless free standing chair seating, you should select that ticket seat type when purchasing your ticket. NextStop Theatre is designed so that none of the 104 seats are more than 25 feet from the stage. Every seat is a good one.

Donor Reserved Seating: Donors at the $500 level and above may request their favorite seats in advance. Click here to learn more about donor benefits.

Are there stairs?

Yes, you must climb stairs to reach every row except the front row. 

If you are not able or willing to climb stairs, you must select an accessible/no stairs, wheelchair accessible, wheelchair companion or armless free standing chair ticket seat type when purchasing your ticket. If your required seat type ticket is not displayed, those seating types are no longer available for that performance, and you will need to select another performance. If you have a question about special seating requests, please call or email the Box Office.

I need front row, disability accessible seating, or special assistance – what do I do?

When making your ticket purchase, you may select “Accessible: No Stairs/Front Row,” “Wheelchair Accessible Seat,” “Wheelchair Companion Seat,” or “Free-Standing Chair” if you require those accommodations. If “Accessible: No Stairs/Front Row,” “Wheelchair Accessible Seat,” “Wheelchair Companion Seat,” or “Free-Standing Chair” are not displayed, those seating types are no longer available, and you will need to select another performance.

If you have a question about special seating requests, please contact the Box Office.

I would like my class of students to attend your production – what are my options?

We are happy to help your class attend our productions, either individually or as a group. Our directors will be happy to answer questions you send us via email from your students. Please call or email the Box Office for more information.

Inclement Weather/Cancelled Performances Policy:

NextStop Theatre Company will make every effort to continue performances as scheduled. In the event inclement weather or other conditions that threaten the safety of our cast, crew, staff or patrons, we may cancel a performance. In addition to contacting as many patrons as reasonably possible, NextStop Theatre Company will make every effort to post cancellation notices on our website and provide cancellation information to NextStop Box Office at 703-481-5930 at least two hours before the performance.

If a performance is canceled, patrons with a ticket to that performance may exchange their ticket to a remaining available performance of the same production, receive a gift card for the ticket value that may be used to purchase tickets to upcoming productions, request a refund for the ticket value, or donate their ticket value to NextStop Theatre Company. Patrons with a ticket to a canceled performance will be contacted by the Box Office.

Should severe weather impact your ability to safely travel to the theater, you may request a ticket exchange for another available performance of the same production.